Refund and Returns Policy
At Ambika Snack N More, customer satisfaction is important to us. We take great care in preparing, packing, and delivering our products. However, please read our refund and return policy carefully before placing an order.
📦 Returns
Due to the nature of food products (namkeen, masala, edible items), we do not accept returns once the product has been delivered. This policy is in place to ensure hygiene, freshness, and safety for all our customers.
💰 Refunds (Eligible Cases Only)
Refunds may be considered only in the following situations:
- You received a wrong product
- You received a damaged or leaked package
- The product is expired at the time of delivery
Conditions :
- You must contact us within 24 hours of delivery
- Share clear photos or videos of the product and packaging
- The product should be unused and unopened
After verification, we will process a refund or replacement, as applicable.
❌ Non-Refundable Situations
Refunds will not be provided if:
- You dislike the taste or flavor
- The product was ordered by mistake
- The delivery address was incorrect
- The request is raised after 24 hours of delivery
- The product has been opened or partially used
🔄 Replacement Policy
In eligible cases, we may offer a replacement instead of a refund, depending on product availability.
⏳ Refund Processing Time
- Approved refunds will be processed within 5–7 business days
- Refunds will be credited to the original payment method
📞 Need Help?
If you have any questions regarding refunds or returns, feel free to contact us:
In eligible cases, we may offer a replacement instead of a refund, depending on product availability.
🌿 Final Note
We request our customers to review product details carefully before placing an order.
Our products are prepared with care, packed hygienically, and delivered fresh to maintain authentic taste and quality.